Digital withdrawal rights: towards a new model of consumer protection

Legislative Decree No. 209 of 31 December 2025, implementing Directive (EU) 2023/2673, introduces significant changes to the rules governing distance contracts and the right of withdrawal in online transactions. In particular, for contracts concluded from 19 June 2026 onwards, traders will be required to incorporate a function dedicated to the exercise of the right of withdrawal into their digital interfaces.